Care Plans

Website support to help grow your online presence, for less than a cup of coffee a day!

No long term contract. Cancel anytime.

JCWDMarketing Care Plans

Your website needs continual attention and support so you can focus on your business and do what you do best. JCWDMarketing offers top-quality hands-on support with a full support desk to take care of all your website needs.

For more information about the importance of keeping your website software up to date, and the risks of neglect, please read our blog post here.

JC Web Design Marketing Has the Solution

Our monthly website Care Plans, offer you peace of mind that every month we will be on hand to update your website, monitor its uptime and security, tweak its performance issues, and respond to requests from you and your team to edit, improve or fix unforeseen and timely issues.

JCWDMarketing Care Plan Peace of Mind

Peace of Mind that your website will run the latest version without conflicts.

JCWDMarketing Care Plan Team

Experienced Website Professional Team for an affordable price. We have a full team to support you and your needs.

JCWDMarketing Care Plan Support Desk

Support Desk you can email with a quick turnaround of 1-2 business days.

JCWDMarketing Care Plan Additional Services

Access to additional web design and development services. We only work with clients on a Website Care Plan.

Pricing

no long term contract. cancel anytime

Basic

$99 per month

  • Best for standard websites updated monthly
  • Software Updates – WordPress Core and Plugins
  • Manual Website Check after Updates
  • Daily Website Backups w/ Restoration
  • Daily Security Monitoring
  • Daily Uptime Monitoring
  • Database Optimization and SPAM cleanup
  • Monthly Performance Scan
  • Email Support Ticket Desk
  • Monthly Maintenance Report w/ Google Analytics
  • Cancel Anytime, No Long-Term Contract
  • 30 Min Support Time
    (does not rollover)
    *Overage billed at standard JCWDMarketing rate


Contact Us

Basic Pro

$149 per month

  • Best for websites requiring more monthly support time
  • Software Updates – WordPress Core and Plugins
  • Manual Website Check after Updates
  • Daily Website Backups w/ Restoration
  • Daily Security Monitoring
  • Daily Uptime Monitoring
  • Database Optimization and SPAM cleanup
  • Monthly Performance Scan
  • Email Support Ticket Desk
  • Monthly Maintenance Report w/ Google Analytics
  • Cancel Anytime, No Long-Term Contract
  • 60 Min Support Time
    (does not rollover)
    *Overage billed at standard JCWDMarketing rate


Contact Us

Premium

$199 per month

  • Required for ecommerce & high traffic sites
  • Software Updates – Including E-Commerce
  • Manual Website Check after Updates
  • Daily Website Backups w/ Restoration
  • Daily Security Monitoring

  • Daily Uptime Monitoring
  • Database Optimization and SPAM cleanup
  • Monthly Performance Scan
  • Email Support Ticket Desk
  • Monthly Maintenance Report w/ Google Analytics
  • Cancel Anytime, No Long-Term Contract
  • 90 Min Support Time
    (does not rollover)
    *Overage billed at reduced JCWDMarketing rate
  • Monthly Web Strategy Call
  • Priority Support


Contact Us

Frequently Asked Questions

Does the monthly time rollover?
Expand

Like a lawyer’s retainer, the monthly time is there for you every month to reserve your place in our queue and our resources, therefore it does not rollover.

You can take comfort in the fact that what you will request within that 30/60 minutes of time (depending on your plan) will be addressed by our team with immediate attention.

What happens if my website goes down, is hacked, breaks, etc?
Expand

The whole purpose of our client plans is preventative care, so we hope to prevent anything from happening. However, in the case your website gets off-track, we will be there right by your side helping to fix your issue.

We cannot promise your website will not be hacked but can promise we will do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups.

What tasks are included in the dedicated support time?
Expand

Tasks included in the dedicated support time normally include content update requests and small design improvements. However, anything that can fit into your monthly support time is free game.

But please be aware that requests for new features to your website will likely result in a formal quote as those commonly go over the monthly dedicated time.

How do strategy calls work?
Expand

Email is our best form of communication since it yields the fastest response.

Strategy calls are calls that are reserved for our Premium plan clients.

They help focus on the trajectory of the website for growth and improvements. Many times clients use this time to online screen-share small updates or training.

What if I need more hours?
Expand

If you have a task that requires more than your dedicated monthly time, we will submit a quote for you to approve separately from your plan.

However, many times we will evaluate requests that exceed your time on a case by case basis, and with approval, work past the time and bill for the time exceeded at our current support rate.

Can I really cancel anytime?
Expand

Yes, you can cancel anytime.

We are all about a relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and we don’t want to lock you in.

Request a cancellation via email to support@jcwebdesignmarketing.com, and we will immediately stop the next payment.

My website was not built by JC Web Design Marketing, can I still be on a client plan?
Expand

Although these plans are for sites we build or re-design, we welcome clients who are looking for a long-term relationship with a dedicated webmaster.

We first like to do a Website Audit to become familiar with your website, how it was built, and any potential issues that can arise.

With the evaluation, we will perform all the “Website Updates and Monitoring” tasks and make a full backup. Most importantly we will make a list of issues to fix and suggestions for improvement needed in order to proceed with the website on a monthly plan.

Based on your type of website, this Website Audit is a fixed fee. Since you pay for this, the valuable information in this Audit is yours to keep.

What Our Clients Are Saying

Bonnie

Malissa

Lisa

Reach out today to get started and get the support you need!


CONTACT US

Showing all 4 results